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A friendly customer support representative wearing a headset, ready to assist Tokopedia users.
A friendly customer support representative wearing a headset, ready to assist Tokopedia users.

Reach out anytime for help with your Tokopedia experience.

About Responza

Your go-to help center for all things Tokopedia, ready to assist you anytime.

Friendly customer support team assisting users with Tokopedia inquiries in a bright office.
Friendly customer support team assisting users with Tokopedia inquiries in a bright office.

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Find us where your Tokopedia questions get answered quickly and clearly.

HQ

Jl. Jend. Sudirman 45

Hours

9am-6pm

Branch

Jl. Gatot Subroto 12

Hours

10am-7pm

Sat-Sun off

Support

Online via chat

Hours